We know you must have questions about Standup Rentals.
Below is a list of the most asked questions that we receive about our SUP board rentals and the rental process. Questions such as how to reserve the SUP board rentals, what is included in the rental, the payment process, how to make changes to the order, delivery policy and potential discounts on multiple SUP board rentals, along with lots of information on how to reserve SUP board rentals online.
SUP board rental equipment is available online or by telephone. Full payment is expected at the time of pick-up or delivery.
Rentals should be picked-up during business hours in office of tourist agency MurterIN on address Jose Markova 1. If you are unable to return the equipment, you should contact us directly to notify us of any unexpected changes.
Individuals can cancel reservations up to 48 hours prior to the scheduled pick-up date.
A client returning damaged equipment will be charged a fee (see Rental Policies) to the chosen method of payment (Cash). Our team will attempt to contact and notify you of additional charges and allow an alternative payment method.
Yes, you can change your rental reservation by adding extra days or changing your rental choice as long as the equipment is available. It is highly recommended to do so in advance.
Yes. Once you have submitted the reservation form, you will receive a confirmation via email. This email guarantees the reservation of the SUP board rental equipment.
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Once you have gone through all of the questions, we hope you were able to find the answers helpful. But if you still have any other question that has not been answered below, please feel free to contact us and we will get back to you shortly.Contact us